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    4 secrets to sustaining success in your practice

    Clinic lessons from the playoffs: Run the table!


    “Don’t fix it if it's not broken” almost becomes the battle cry in everyone’s minds as well as actions. But, as sure as the wave of prosperity rode into your clinic, it then came crashing down onto the shore in the form of “slippage”.

    Decreased patient exams, increased patient complaints, and frustration/irritation become the daily norm. Trying to ramp the staff back up into play-off mode is extremely difficult because they have slipped into bad habits: long exam times, more puttering between patients, and sloppy work. Nothing new has been happening on the creativity level and mild panic is starting to set in with the doctors because the bottom line has taken a turn for the worse—as have people’s dispositions.

    Before you know it, you have ridden the high wave of success and prosperity for four or five years and now the waves are getting smaller and smaller.

    What Gruden was saying is that when you had your first year of success – you should have powered the boat full steam ahead and kept the course; “Run the table.”

    When the clinic is doing great and riding high is exactly the time that you want to continue pushing forward—not backing the throttle off!

    Instead of reveling in the success you are having, you need to continue to work as if it this windfall never happened. Continue to cautiously make tweaks here and there, keep the belt tightened, and prevent bad habits of overspending and bulking up in areas (staff, expenditures) that will eventually start to eat into the bottom line. Can you sustain those changes if the pendulum swings to the other side?

    Keeping your players in a “meaningless” game may seem foolhardy. What if my star quarterback gets hurt while we are playing a team that hasn’t won a game all year? Well, your quarterback is going to get hurt whether they are playing the number one team in the division or the last place team. Life happens!

    4 secrets you need to know

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    • KennethAmos
      It was great reading this interesting and informative post. In this rapidly changing world it is difficult to keep your success on an on-going basis.


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