5 mistakes managers often make
1. Assuming you know how your doctors “think” about a given topic
After working with doctors for a number of years, managers get a “feeling” of how their doctors will react to given situations. This allows us to anticipate their reactions to issues, problems, or even successes they are involved in.
Managers often use this intuition to go ahead and make decisions, and plans, without truly talking with the doctors – because we “know” how they will react.
When you reach this point in the relationship, it is the very time to realize that you have NO idea how they will react unless you discuss with them the issues at hand.
The last thing you need to is under, or over, estimate their response and then overstep your decision making ability and responsibility. You must always remember: this is NOT your practice – you are simply the caregiver of the practice. If you think of the practice as an estate, you have a room in the estate – but your name is not on the title.
Think of it this way: When I was getting ready to move to college, my father came upstairs to see if he could help me pack. When he asked what I was going to use for a bed – I advised him I was taking “mine” from my room. He laughed long and hard and then said: “My bed…. in my house.” Instead of taking my spacious Queen bed with me, we went and bought a single bed that a seven-year old child would sleep in! And it was all mine for four years of college!