5 mistakes managers often make
2. “If I want your opinion – I will ask for it.” Then, tread gently when you speak it!
As a manager, your job is to provide information (when asked for) that is understandable, straight forward, innuendo-free, and opinion-free. It is best to remember the famous words of Jack Webb from Dragnet: “Just the facts, ma’am.”
Throwing in your two cents is not always a wise endeavor to embark on because it is not usually germane to what is being asked. In most cases, opinions are not always easy to be backed up but will be taken as gospel by the person hearing it. It is best to leave your opinions and personal feelings regarding a topic out of the discussion to prevent confusing the issues.
Also, remember that while you are talking to the doctor, they are usually thinking about five other things and will hear the condensed version of what you are saying. This can cause them to continue to revisit points you thought were very clearly being made, or focusing on one sentence that they thought you said, thereby derailing the entire discussion. Be concise and to the point to prevent them from drifting off topic and becoming confused with your “point of the story.” There is no “point,” just the information they want.