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    The doctor’s doctor

    Counseling others, taking time with patients makes difference


    According to the couple, there had been limited opportunity for them to ask questions or request clarification. That left the patient and husband confused and anxious. I spent a few minutes explaining all this and making sure they didn’t have any other questions.

    They claimed to be very happy they had come to see me, the great doctor whose opinion other doctors seek! I think mainly they were satisfied because they were given time to make sure they were clear about what was happening to her eyes.

    At the end of the long clinic day, I told Arun how his asking me to look at his patient and my inability to contribute anything helpful had resulted in my earning the esteem of my patient and her husband.

    Peter J. McDonnell, MD
    He is director of The Wilmer Eye Institute, The Johns Hopkins University School of Medicine, Baltimore, and chief medical editor of ...

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