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    Testing at point of care for improved patient satisfaction, re-treatment rates

    Preoperative testing identifies both symptomatic and asymptomatic ocular surface disease

     

    Implementation and outcomes

    The introduction of point-of-care dry eye testing required training and initially added time to the patient’s visit. Staff needed to get used to thinking about the importance of dry eye to our surgical outcomes and patients’ quality of life.

    Training included how to perform the new tests, as well as establishment of tests technicians can perform before patients see the optometrist or the surgeon and those they should perform only when requested by a doctor. Once the tests became integrated into the practice workflow, they no longer added significant time to the patient’s visit.

    The results were impressive. After we spent a few months testing for dry eye and treating the tear film before doing preoperative measurements, our re-treatment rate dropped from 11% to 3%. Our patient satisfaction questionnaires, which are filled out one month after surgery, showed significantly better scores.

    More patients said they would recommend the procedure to family and friends. As a result, today, I would not think of performing any surgery without first testing for the presence of dry eye disease and treating the ocular surface.

     

    Dr Erik L. Mertens, MD, FEBOphth

    E: [email protected]

    Dr Mertens is founder, medical director and eye surgeon at the Medipolis Multidisciplinary Clinic in Antwerp, Belgium. Dr Mertens is a consultant for Staar Surgical; Tearlab; Bausch&Lomb; Zeiss; PhysIOL; Ophtec; Rayner; Medicem; MST; and CapsuLaser.

     

     

     

     

    Dr Erik L. Mertens

    Erik L. Mertens, MD, FEBO is Director and Ophthalmic Surgeon at the Antwerp Eye Centre in Belgium. He may be reached by E-mail: ...

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