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    3 important factors that make or break your practice’s online reputation






    1. Summary of trending patient challenges with opportunities for improvement

    Look for a company that provides a summary of the feedback collected from patients. While positive reviews and upward-trending ratings are the goals, one should not overlook what patients are saying. Whether acknowledging positive feedback or addressing concerning segments of the practice, knowing patient feedback sets a suitable course of action to take in practice management. 

    Julie Gough-Nelson
    Julie Gough-Nelson is currently the Marketing Director at Shepherd Eye Center in Las Vegas, NV.

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