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    What the clinic handbook doesn’t cover

    Practice also needs to be prepared for unexpected employee ‘rules of survival’ that present


    When the time comes to revise the clinic handbook, make sure the correct handbook is updated. I have learned through the years that the employee rules need to be covertly brought to the forefront via the “rules of survival” and then mentioned more formally in the employee handbook.

    Best ophthalmic hospitals for 2015

    If you do this, you might be covered for the next person you hire who decides the paint in all the exam rooms causes her to have extreme anxiety, so she will only be able to room patients and return them to the waiting room for $28.00 an hour.



    Dianna E. Graves, COMT, BS Ed

    E: [email protected]

    Graves is clinical services manager at St. Paul Eye Clinic PA, in Woodbury, MN. Graves is a graduate of the School of Ophthalmic Medical Technology, St. Paul, MN, and has been a member of its teaching faculty since 1983.






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