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    Which patients deserve empathy?

     

    My thoughts continued: “I have never differentiated between patients, whether they are billionaires in private jets, or everyday people who may have come from just across the street.”

    Neither was this patient’s being an attorney nor her being a complex case the cause of my reaction. What part of this real and personal care did this patient not understand? This was Empathy at its best, wasn’t it? The voice in my head said “of course it is!”  I fell asleep.

    The next morning, the patient came back with her attendant and assured me that she wanted to proceed with the surgery, and also that she had researched my background and outcomes for years  and knew that only I could do her case and give her some hope where all other eye surgeons had told her there is nothing they could do.

    With my normal empathy for all patients that I thought I had mastered and practiced every day in my profession, I decided to help her and proceed with my surgical plan.

    The voice in my head again sounded off: “Think about it, not only are you agreeing to operate on an attorney who sues eye surgeons for a living but the relation has started off on a wrong foot. Also, all her multiple ‘top’ eye surgeons in the nation gave up on her. Additionally, she is a very complex case with very difficult predictability.”

    I stayed back again late that night planning her surgery amidst all my “high-tech equipment” calculating her lens powers and options along with how I would even perform the surgery with so many RK cuts, and yet protect her Fuchs endothelium and then to come up with vision in this young patient that she could use in her demanding profession.

    Next: Outcome

    Arun C. Gulani, MD
    Dr. Gulani is director of refractive surgery and chief, cornea & external disease, as well as assistant professor, department of ...

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    3 Comments

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    • [email protected]
      Is this for real? It seems like a self serving advertisement..A blog version of the TV show undercover boss....just a giant PR ad for the writer...
    • Anonymous
      Is this real or a spoof? It is so poorly written, and filled with such megalomaniacal nonsense it seems like it could be a late April fool's article. A guest blogger still deserves the skill of a good editor. The claim about not advertising is refuted with a simple Google search. His website includes "Dr. GQ-So pleasing to the eye." Please tell me this is lampooning our professions excesses and isn't what Ophthalmology Times now considers relevant opinion.
    • Anonymous
      Beautiful humble brag

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