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    Which patients deserve empathy?


    As I write this blog, our Texas patient has become a close friend. Her referred friend (also an attorney from Texas with a very complex RK cataract case) underwent surgery successfully and returned back home.

    A few days later, I accompanied one of my family members for a medical problem to see a so-called “Super-Specialist” physician up north and was let down from the get-go right from the long waiting to see the doctor, despite having an appointment time to insensitive staff and finally meeting this “distinguished doctor,” who seemed cold and visibly depressed about her profession right from her appearance to the demeanor and then a very cold, short statement instead of a discussion that pretty much signaled us out of that office with no hope.

    On my flight back home, I reveled in the fact that I was different and would never become like that doctor and, despite being blessed in having patient's flying to see me from all over the world, I will continue to give them my time, never become arrogant, never bend down to the “assembly line” medicine patterns, while I shall continue to work very hard to help each patient reach the best vision potential in living up to not only patient’s expectations, but also that of my esteemed colleagues who referred them to me.

    As I drove back to my office straight from the airport to meet with some visiting surgeons, I found gift wrapped in the mail on my desk a book that was sent to me by our Texas patient. It was titled "Empathy!”


    Arun C. Gulani, MD
    Dr. Gulani is director of refractive surgery and chief, cornea & external disease, as well as assistant professor, department of ...

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    • [email protected]
      Is this for real? It seems like a self serving advertisement..A blog version of the TV show undercover boss....just a giant PR ad for the writer...
    • Anonymous
      Is this real or a spoof? It is so poorly written, and filled with such megalomaniacal nonsense it seems like it could be a late April fool's article. A guest blogger still deserves the skill of a good editor. The claim about not advertising is refuted with a simple Google search. His website includes "Dr. GQ-So pleasing to the eye." Please tell me this is lampooning our professions excesses and isn't what Ophthalmology Times now considers relevant opinion.
    • Anonymous
      Beautiful humble brag


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